Pradonet's multicard ticketing system

Leong She-Li on 22 May 2005 reported in The Star regarding Pradonet “Going places with ticketing system”. It’s an interesting look at this small company that implemented the common ticketing system for Touch’nGo (TnG) at ERL, KTM and Monorail. Though the system has yet to run operationally, pending commercial issues between Rangkaian Segar (TnG operator) and the transport companies (ref my earlier blog). Excerpts …

  LISTEN to Pradonet Sdn Bhd chief executive director Mohd Azman Nasir talk about the challenges he faced setting up his business and you would think that he was dealing with either state secrets or something illegal …
  In 2002, Azman together with two others decided to try and break the tight grip a small group of foreign companies had over the Malaysian market …
  â€œWe had to go back to the supplier for every little thing, sometimes even for something as simple as changing the fare structure. That has cost and time implications,â€? he explains …
  There were also cases where certain parts were no longer manufactured, leaving the operators in a lurch especially when they wanted to open new stations or add new machines for existing stations …
  With local providers, he says, the above problems will more or less disappear …
  â€œI guess there is always some risk involved when you move away from a well-known brand and many people are not willing to take such risks,â€? says Azman, whose big break came with the government’s push for a common ticket for all public transport systems in the Klang Valley.
  The project will allow Touch ‘n Go cards to be used to pay fares for the KTM Komuter, monorail, light rail transit (LRT), Express Rail Link and, ultimately, the buses.

  Besides being the systems integrator, Pradonet also worked closely with Iris Technologies (M) Sdn Bhd, which handled the million-ringgit project, to design new electronic farecard readers.
  These have now been installed at the turnstiles of KTM Komuter, monorail and ERL stations (which, unlike the LRT, still do not accept Touch ‘n Go cards).
  The job has been completed but the system is still not up and running due to some outstanding commercial issues between Rangkaian Segar Sdn Bhd (Touch ‘n Go’s operator) and the public transport companies …
  What is unique about the system is that the readers can read different cards. (All existing card readers, including those used at toll plazas, are only made to read Touch ‘n Go cards.) This is because the readers have additional slots for security chips. Similar to the SIM cards in mobile telephones, these enable the readers to read different cards …
  Azman is extremely grateful to Iris for providing the support that he needed as a start-up company. And it is also with Iris that he hopes Pradonet can move to markets beyond Malaysia.
  â€œWe would have gone nowhere without Iris. Now, we hope we will be able to go places with it,â€? Azman says.

Other local ticketing systems companies …

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About sabre23t

An analyst, researcher, civil engineer & information technologist working in a transportation company.
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